Get the most out of Koho

Welcome to Koho, we’re so glad you’re here! We think your finances should be free(ing), not confusing or frustrating or depressing. Congrats on taking the first step towards financial freedom! We’ve put together these tips so you get as much out of Koho as quickly as possible.

Q: What’s the best way to use my Koho account?

A: Think of Koho as a spending account… a smart spending account. That is, the amount you transfer into Koho is an amount that you would expect to spend on a weekly or bi-weekly basis. Although Koho is going to find you new ways to save you money, it’s not really a savings account. It’s a smart spending account, expect to use all the money you add to Koho.

Q: What’s the right amount of money to add to my Koho account?

A: We recommend ⅓ of your paycheque for the first few transfers into Koho. It’s a nice general rule of thumb for all the discretionary spending between paycheques. The immediate impact of Koho on your financial life is the ability to understand the spending that tends to fluctuate.

Q: When should I use my Koho card?

A: You get the most out of Koho when you use your Koho Visa for:

  • Everyday things: Morning coffee, lunch with co-workers, taxis, drinks with friends
  • Weekly things: Groceries, online shopping, yoga classes, clothes shopping
  • Monthly things: Select monthly bills: Cable/internet, cellphone, gym memberships

Do you ever think to yourself, “Where did my money go this month?”

Koho wants to unearth all of the ways you can spend smarter, from habits that can be easily changed on a daily or weekly basis. You’ll notice that we left out some big bills, such as: Rent, student loans, or car payments. The reason is that these bills are fixed long-term and don’t change much month-to-month.

Q: How can I put money into my account?

A: There are 3 ways to get money into your Koho account, and you can find instructions for each in the app under Move Money–>Add Funds.

Method Processing Time Cost
Direct Load – Direct deposit all or part of your paycheque. Automatic deposits on your paydays! Free!
Direct Link – Link another account. 3-4 business days Free!
Interac e-Transfer A couple hours, up to 1 business day, depending on your bank Your bank may charge you a fee to send the eTransfer.


Q: What if I need help?

A: We may not have branches, but we’re here for you! Reach out anytime via in-app chat or email us!